Quality Assurance Technician - Third Shift


  • Compensation: The pay for this position is pre-determined at 19.73 per hour. $1.75 shift differential. Compensation for this role has been determined based on required experience, education, certification, and training. All positions are eligible for additional incentives based on business performance.

  • We are proud to offer generous benefits including comprehensive medical, dental and vision insurance, 401(K) matching, 3 weeks of paid vacation, 10 paid holidays, company provided life insurance and disability insurance, flexible spending account and tuition reimbursement.

Key Requirements & Environmental Factors. This is not an exhaustive list.

Capably perform day to day quality assurance issues and maintain standards for quality in the processing of dry mix bakery products on 3rd shift. Functions as a member of the Quality Assurance Team and performs various tests and audits on raw materials and finished goods, as well as the processing and packaging lines. This technical position assures regulatory compliance, product safety and product quality. This position also serves as a back up for Production Operations.

Essential Functions: Other duties, responsibilities, and activities may change or be assigned at any time.
  • Tests dry mix product samples for performance to The Krusteaz Company quality standards using appropriate sensory and/or analytical tools.
  • Determines dry mix product acceptability based on experience with product, specifications, knowledge of customer and consideration of food safety and labeling issues.
  • Conducts line audits to verify correct packaging, labeling, codes, unit weights, and processing parameters.
  • Pulls samples and analyzes raw materials for acceptability on an as-needed basis.
  • Accurately records observations and test results. Follows prescribed lab testing procedures, including the use of all QA equipment.
  • Audits production batch tickets and responds/reacts to potential information discrepancies.
  • Understands and uses company computer software, including E-mail, Word, Excel, CIMPRO, RMWP, Eagle, and the QA Access database.
  • Uses company voice mail and hotline systems for communication.
  • Understands and follows hold and rework procedures including material disposition process and effective use of raw material and rework hotlines.
  • Exercises basic troubleshooting, problem solving and decision-making skills to resolve quality issues.
  • Recommends rework options and/or formulation changes to accommodate rework usage.
  • Serves as an effective resource to the manufacturing team and other internal customers.

Position Requirements

Hours: 3rd Shift Sunday through Friday 10:00 pm - 6:30 am

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
  • Experience in quality control, preferably in a food environment
  • Ability to lift 50 lbs, stand up to 8 hours per day, and work safely in a physical, production environment
  • Intermediate computer skills
  • Demonstrated math skills
  • Demonstrated initiative and self-direction in planning, organizing, documenting, and solving problems.

As a member of the operations team, you may be exposed to a variety of physical demands that require you to lift heavy objects (up to 50 pounds), speak clearly into the radio, climb stairs, exert energy, bend, twist and squat, and use tools and equipment. Employees stand and walk on concrete while wearing steel-toed shoes, uniforms, hair nets, bump caps and safety glasses. The use of company - provided hearing protection is also required in stated areas. Employees may be working in non-temperature controlled environments.

Supervisory ResponsibilitiesNone.


Consistently demonstrates regular and reliable attendance by reporting to scheduled shifts and appropriately managing the use of time off. Works overtime and alternative shifts as needed.


Follows procedures to ensure all food quality standards are met or exceeded. Must also produce quality work measured by efficiency, accuracy, and completion of both personal and company goals in a manner that embodies CM values and our culture of integrity, dignity and respect.

Safety/LegalFollowing food safety standards as well as following all compliance and CM safety protocols. Employees must be willing to be responsible for their safety and health as well as the safety and health of all employees, vendors and visitors.

Physical Demands and Work Environment
Ability to effectively communicate and work in a dynamic environment.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of the company.

We've got the right mix of ingredients for a better career:

1) Pay for Skill Environment - The path to your success is outlined in four levels. With the purchase of the building next door, there are plenty of opportunities to contribute your skills to project work, safety, training, and continuous improvement.

2) Excellent Pay - Starting Pay is $19.73 per hour for Level 1.

3) Incentive Pay - Quarterly bonus incentives - earn up to 7% per quarter based on safety, quality, and other metrics.

4) Work with phenomenal people - our employees are truly fantastic. We come from all walks of life and work hard to make sure we all give, learn, and grow.

Before you apply, here's what we want you to know:

1) You are not assigned to one piece of equipment - we have several different work areas, and you'll be learning a few at a time. The more you learn, the more likely you will achieve the next levels. If you love learning new things and believe that moving from one position to the next helps pass the day and keeps things interesting, this is the job for you. If you want to excel at one thing, this is not the right job for you.

2) This is hard work. You'll need more than physical strength - you'll need fortitude and gumption to handle equipment ownership, solve problems, and maneuver through the unexpected. If you like to be challenged both mentally and physically, then this is the job for you. If you are not looking for a dedicated and fast-paced working environment, this job may not be for you.

3) We wholly depend on each other. Our generous PTO Benefit (PTO available after first pay check) allow employees to take off work up to three weeks per year when scheduled off. Rare and periodic call-ins are the exception as we rely on the unique expertise YOU bring to work each day. If you tend to have multiple urgent and emergent needs that fall outside the scope of what is legal, job-protected leave of course, then this may not be the right job for you.

We make a difference by enriching the lives of consumers through products we are proud of.

You can THRIVE in a culture built on forward thinking in a supportive, family atmosphere with outstanding benefits (just ask any of our current employees!)

You're a Great Candidate if:

  • When faced with a situation that doesn't seem quite right, you assume positive intent.
  • You fact find and dig deep before drawing conclusions
  • You learn from your mistakes and move on
  • You don't just show up every day. You show up and make great things happen.
  • Your coworkers can count on you being at work every day. They know something extraordinary must have happened for you to not be at work.
  • You handle daily pressure with fortitude and grace.

You want to be proud of where you work

  • Quality and attention to detail are not just programs on a power point slide. You know that every product that goes out the door is someone's weekly breakfast with their elderly parent, or the dozen donuts paid forward for an act of kindness. You're proud of where you work, because you know that what you make matters.
  • You have uncompromising ethics, refusing to cut corners or make concessions for the safe, legal, quality food we make.
  • You want to take ownership of your equipment, caring for its basic maintenance.
  • You possess a desire to learn the processes from start to finish.
  • You are a team player
  • You can provide well-thought out, constructive feedback to your peers and management team that help improve processes, quality, & safety.
  • You receive feedback knowing those around you are supporting and encouraging you to be your best self.
  • You approach your work and the work of your co-workers with a teachable spirit, open to learning more and instructing others to learn more.

The policy of The Krusteaz Company is to hire, train, and promote all persons in all job groups in accordance with law, without regard to race, color, religion, sex, sexual orientation, age, marital or military status, national origin, gender identity, the presence of any sensory, mental or physical disability, genetic information, or any other status or characteristic protected by local, state, or federal law.

Get to know us:

  • A people-focused company that cares​: We're a 90-year-old company with the entrepreneurial spirit of a startup and a focused eye on the future. As a midsized, privately-held company with a portfolio of beloved food and beverage brands, our people are the most important ingredient in our success.
  • A valued and supported workforce​: We place tremendous value in our employees and provide competitive pay and comprehensive benefits to ensure our employees can create the best life for themselves. Benefits include a top tier health insurance plan with lower than average employee cost share, generous PTO, 401(k) match, and more.
  • An engaged and energized culture​: At The Krusteaz Company, collaboration and ingenuity drive our fierce commitment to creating extraordinary product experiences that people love.
  • A place to grow and make a difference: An entrepreneurial spirit has been at the core of our company since the beginning, attracting self-starters who are curious and love to learn and to share ideas.

The Krusteaz Company products and brands bring people together so we do our part to ensure those experiences are great! Our goal is to be the most innovative, creative, and admired company in food, and we recognize that our people are the key to achieving that goal. That's why we strive to foster a passionate, caring, and quality-focused workplace where people know they are valued and understand how their contributions impact the business. We have a small company feel, and many employees appreciate a variety of broad responsibilities as well as the caring, family-like culture.

If this sounds like the kind of company you'd like to work for, and the kind of role you'd excel at, we encourage you to apply today!